Shipping policy
π Shipping Policy β AstroEnergy
At AstroEnergy, we aim to deliver your spiritual and vastu products safely and on time. Please read our shipping policy carefully before placing an order.
π¦ Order Processing
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All orders are processed within 1β2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
π Shipping & Delivery
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We currently ship across India.
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Estimated delivery time:
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Metro cities: 3β5 business days
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Other locations: 5β8 business days
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Delivery time may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.
π° Shipping Charges
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Shipping charges (if any) will be clearly mentioned at checkout.
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Occasionally, free shipping offers may be available and will be displayed during purchase.
π Tracking Information
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Once your order is shipped, you will receive a tracking ID via WhatsApp/SMS.
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You can track your order using the courier partnerβs tracking link.
π¦ Packaging
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All products are securely packed to avoid damage during transit.
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In case you receive a damaged package, please contact us within 24 hours of delivery with photos/videos.
β Delays & Exceptions
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AstroEnergy is not responsible for delays caused by courier companies, natural calamities, strikes, or incorrect address details provided by the customer.
π Support
For any shipping-related queries, please contact us at:
π§ Email: support@astroenergy